Domain experts become managers
People are promoted because they're good at what they do day to day, not necessarily because they'd be excellent people managers. This can leave a massive skill gap at a time when your role is taking on extra complexity for many other reasons too.
People are complex
It's very hard to manage people. They have their own lives, emotional states, different ways of working and many other hidden factors. If you don't understand it's very easy to attribute that to negative attributes.
Training takes you out of the room
If it's provided at all, training is usually provided separately, not on the job, and you get one chance to remember everything you're being taught. Wouldn't it be better if you had a coach and mentor by your side every day?
A series of questions work out where you're having trouble
Highliner will give you a task for the day, nothing too onerous
Reflection questions will help us know what progress you've made, update your dimensions and inform subsequent tasks
I am delighted by the positive value Highliner has created in my team and we would be crazy not to continue with it.
My biggest challenge was confidence. Now, I have broached challenging conversations with more confidence and the resolution has been much more positive. My relationship with the report I had the most difficulty with has vastly improved.
The consistent, impartial and non-judgmental series of prompts have helped me ensure the team I run has an organised and open environment.
There's currently one simple, transparent price per manager per month for which you get our full personalised coaching service over chat. If you're interested in something specifically tailored to your company, get in touch.
Give us a call or message any time, we try to answer all enquiries within 24 hours on business days.
Kemp House, 160 City Road,
London, United Kingdom,